Terms of Service

Effective from February 1, 2026

1. Provider Information

These Terms of Service (hereinafter "Terms") govern the contractual relationship between koncal studio s.r.o., with its registered office at Lýskova 2073, Prague 5, Czech Republic, ID No.: 03604071, Tax ID: CZ03604071, registered in the Commercial Register maintained by the Municipal Court in Prague (hereinafter "Provider"), and the user of the kansei.works service (hereinafter "User"). This contract is concluded in accordance with Act No. 89/2012 Sb., the Civil Code of the Czech Republic (hereinafter "Civil Code"), in particular Section 1751 et seq. regarding adhesion contracts. Contact email: info@kansei.works.

2. Definitions

For the purposes of these Terms, the following definitions apply:

  • "Service" means the kansei.works cloud application for invoicing, project management, and business administration, accessible via web browser.
  • "User" means any natural or legal person who registers for and uses the Service, whether under a free or paid subscription plan.
  • "User Account" means the personal account created upon registration, protected by credentials, through which the User accesses the Service.
  • "Subscription" means the paid access plan selected by the User, subject to the Subscription Terms.
  • "User Data" means all data, documents, files, and information uploaded, entered, or generated by the User within the Service.

3. Service Description

The Provider operates the kansei.works platform, which offers the following features as a software-as-a-service (SaaS) solution:

  • Invoice creation, management, and sending (issued, received, proforma, and recurring invoices)
  • Client and supplier contact management with Czech ARES business registry integration
  • Expense tracking with receipt scanning (OCR) and categorization
  • Project and task management with time tracking, deliverables, and client portals
  • AI-powered assistant for data queries and automated document creation

4. Account Registration and User Obligations

By registering for the Service, the User agrees to these Terms and represents that the information provided is accurate. The User is obligated to:

  • Provide truthful and complete registration information, including a valid email address
  • Maintain the confidentiality of login credentials and not share account access with unauthorized persons
  • Use the Service only for lawful purposes and in compliance with applicable Czech and EU law
  • Promptly notify the Provider of any unauthorized access to the User Account at info@kansei.works

5. Intellectual Property

The Service, including its source code, design, logos, documentation, and all related intellectual property, is the exclusive property of koncal studio s.r.o. and is protected under Act No. 121/2000 Sb. (Copyright Act) and relevant EU directives. The User is granted a limited, non-exclusive, non-transferable license to use the Service for the duration of the contractual relationship. This license does not grant the User any ownership rights to the Service or its components.

6. Prohibited Conduct

The User shall not engage in any of the following activities:

  • Attempting to reverse-engineer, decompile, disassemble, or otherwise derive the source code of the Service
  • Using the Service to store, transmit, or distribute malicious software, illegal content, or material that infringes third-party rights
  • Circumventing or attempting to circumvent security measures, access controls, or rate limitations of the Service
  • Reselling, sublicensing, or making the Service available to third parties without the Provider's prior written consent
  • Using automated tools (bots, scrapers) to access the Service beyond the provided API, unless expressly authorized

7. Limitation of Liability

In accordance with Section 2898 of the Civil Code, the Provider's total aggregate liability for damages arising from or related to the use of the Service shall not exceed the total amount of fees paid by the User in the twelve (12) months preceding the event giving rise to the claim. The Provider shall not be liable for indirect, incidental, consequential, or special damages, including lost profits, data loss, or business interruption, to the maximum extent permitted by Czech law. The Provider is not liable for the accuracy or completeness of data entered by the User, nor for decisions made based on such data. In particular, the Provider does not guarantee the legal compliance, tax correctness, or formal validity of invoices, credit notes, or other tax documents generated through the Service — the User bears sole responsibility for ensuring that their documents comply with applicable Czech tax legislation (Act No. 235/2004 Sb. on VAT, Act No. 563/1991 Sb. on Accounting). The Provider is not a tax advisor and the Service does not constitute tax or legal advice. The User is also solely responsible for the content shared through client portal links and the permissions granted to portal recipients.

8. Warranty Disclaimer

The Service is provided "as is" and "as available" without any warranties, express or implied, to the maximum extent permitted by applicable law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. While the Provider endeavors to maintain high availability and data integrity, it does not guarantee uninterrupted or error-free operation of the Service. Scheduled maintenance windows will be communicated in advance when practicable. This disclaimer does not affect mandatory consumer rights under Section 1810 et seq. of the Civil Code for Users who qualify as consumers.

9. Governing Law and Jurisdiction

These Terms are governed by and shall be construed in accordance with the laws of the Czech Republic, in particular Act No. 89/2012 Sb. (Civil Code). Any disputes arising from or in connection with these Terms shall be resolved by the competent courts of the Czech Republic. For consumers, jurisdiction is determined according to Section 87 of Act No. 99/1963 Sb. (Code of Civil Procedure), i.e., the court of the consumer's domicile. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

10. Amendments

The Provider reserves the right to amend these Terms at any time. The User will be notified of material changes at least 30 days in advance by email or through a notice within the Service. Continued use of the Service after the effective date of the amended Terms constitutes acceptance of the changes. If the User does not agree with the amended Terms, they may terminate their account in accordance with the Cancellation Policy prior to the effective date of the changes. This right is granted without prejudice to Section 1752 of the Civil Code.

11. Dispute Resolution

In the event of a dispute arising from the use of the Service, the parties shall first attempt to resolve the matter amicably by contacting the Provider at info@kansei.works. If an amicable resolution cannot be reached, the dispute shall be resolved by the competent Czech courts. Consumers may also contact the Czech Trade Inspection Authority (Ceska obchodni inspekce, COI, www.coi.cz) for out-of-court dispute resolution, or use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

12. Severability and Final Provisions

If any provision of these Terms is found to be invalid, unenforceable, or contrary to law, such provision shall be severed and the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the original economic intent. These Terms constitute the entire agreement between the Provider and the User regarding the use of the Service and supersede all prior agreements and communications. The contractual relationship is governed by Czech law even for aspects not expressly regulated by these Terms.